FAQ

Frequently asked questions

Answers to the questions we are asked most often about our ginger — where it comes from, how we keep it available year-round, and how we pack and deliver it.

Origins and growing regions

Where does your ginger come from?

We source ginger from several major origins worldwide, including China, Thailand, Brazil and Peru. By working with different origins and harvest seasons, we are able to offer our customers a diverse and reliable supply throughout the year.

Which growing regions in China do you source from?

Within China, we source ginger from several growing regions, including Shandong, Northeast China, Guangxi and Yunnan.

Ginger from these regions can have different characteristics in terms of appearance, skin colour, size, texture, fibre content, aroma and flavour. This enables us to offer different options according to our customers’ preferences and market requirements.

What are the differences between ginger from different origins and growing regions?

Climate, soil, variety, growing conditions and harvest season can all influence the characteristics of ginger.

As a result, ginger from different countries and growing regions may vary in appearance, skin colour, size, texture, fibre level, aroma, pungency and overall flavour profile.

Our experience with different origins allows us to help customers select the most suitable ginger according to their market, application and individual requirements.

Availability and range

Can you supply fresh ginger all year round?

Yes. Although ginger has specific growing and harvesting seasons and is not harvested all year round, we maintain sufficient stock to ensure a stable year-round supply for our customers.

By combining different origins, careful sourcing, stock planning and professional storage, we are able to supply fresh ginger throughout the year.

Do you offer both organic and conventional ginger?

Yes. We supply both organic and conventional ginger to meet different customer and market requirements.

Our organic ginger is handled in accordance with applicable organic certification requirements. Availability, origin, specifications and packaging options can be discussed with our team.

Quality, traceability and certification

Is your ginger traceable?

Yes. Traceability is an important part of our quality management system. Our products can be traced throughout the supply chain, from origin and sourcing through storage, packing and delivery.

What certifications do you have?

Food safety, quality, traceability and responsible sourcing are important throughout our supply chain.

Our European operations are covered by certifications including IFS Food, IFS Broker, Chain of Custody (COC) and EU Organic, while our cultivation and sourcing operations in China are supported by GLOBALG.A.P., GRASP, BRCGS Food Safety, SMETA and EU Organic.

Further certification details and documentation are available upon request.

Packaging and specifications

What packaging options do you offer?

We offer a variety of packaging solutions depending on the product, market and customer requirements.

Our team can discuss suitable packaging formats and specifications based on each customer’s needs.

Can you supply ginger according to specific product specifications?

Yes. We can work with customers on specific requirements regarding origin, size, quality, appearance, packaging and other product specifications.

Our team will review the requested specifications and confirm the most suitable supply options.

Do you offer private label packaging?

Yes. We can offer private label solutions depending on the product, packaging format, volume and other customer requirements.

Please contact our team to discuss the available options.

Ordering and delivery

How do you arrange delivery?

We supply professional customers across Europe and can arrange deliveries according to agreed schedules and requirements.

Delivery options, quantities and lead times can be discussed with our team according to each customer’s needs.

Still have a question?

Our team is happy to talk through origins, specifications, packaging and delivery.

Contact us